Eligibility for Returns:

** Products may be eligible for return within 30 days from the date of purchase, subject to the conditions specified in this policy. ** Only products purchased directly from NetVision Technology are eligible for return. If the product was purchased from a third-party retailer or distributor, please refer to their respective return policies.

Return Conditions:

**To be eligible for a return, the product must be in its original condition, including the original packaging, accessories, manuals, and any other materials provided. **The product must not have been installed, configured, or used in any way that may compromise its condition or functionality. **The product must be accompanied by the original sales receipt or proof of purchase.

Return Process:

To initiate a return, please contact our customer service team within the 30-day return window, providing the following details:

• Order number
• Product name and quantity
• Reason for return

Our customer service team will guide you through the return process and provide you with a return authorization if the return is deemed eligible.

The product must be securely packaged to prevent any damage during transit. We recommend using the original packaging whenever possible.

The customer is responsible for the return shipping costs, unless the return is due to a defect or error on our part.

Warranty:

**Products sold by NetVision Technology are subject to the warranty terms specified by the respective manufacturers. Please refer to the warranty documentation provided with your product for details. ** If a product is deemed defective within the warranty period, please refer to the warranty documentation for instructions on how to proceed with a warranty claim.

Exchanges:

*NetVision Technology does not provide direct exchanges. If you wish to exchange a product, please follow the return process outlined above and place a new order for the desired item.

Limitations:

**NetVision Technology reserves the right to refuse any returns that do not meet the conditions specified in this policy or appear to be fraudulent. **NetVision Technology shall not be held responsible for any loss or damage incurred during the return shipping process.

Please note that this Return Policy is subject to change without prior notice. It is recommended to review the policy periodically on our website or contact our customer service for any updates. If you have any further questions or require assistance with a return, please contact our customer service team.